Who We Are

About the Leadership Process

The Leadership Process™ is dedicated to improving business results by teaching teams processes proven to produce better results. Unlike traditional leadership development books and programs, The Leadership Process™ is akin to applying the theory of constraints to people and teams.

Imagine a dozen micro-Kaizen events happening every month across your entire organization, all grounded in the ethos of leadership, professionalism and accountability.

Our innovative bottom-up approach flips the script on leadership development. You won’t send leaders off to workshops to think about leadership. Our process challenges every person on every team to exercise their leadership muscle and take action to make their jobs more productive, more rewarding and and…more fun!

Because The Leadership Process™ doesn’t use the traditional top-down leadership approach, there is zero lag time between teaching proven leadership principles and immediately deploying them at the point of contact with your company’s constraints.

Make a Real Impact

The Power of Distributed Leadership
Leaders take action to create a better future. The Leadership Process™ helps people throughout your organization find and use their leadership muscle to make decisions and solve problems at the point of contact.

The Power of Professionalism
The Leadership Process™ challenges your entire organization to embrace professionalism. Together they hold each other to new standards of commitment, communication, feedback and accountability in the service of your organization’s goals.

The Power of Engagement
The quickest path to engagement is to remove the obstacles to engagement. The Leadership Process™ taps into the intrinsic motivations of your people and provides them with the permission and skills to resolve the things that make work frustrating. A few sacred cows and obsolete practices may fall by the wayside, but the result is a clear and unobstructed path to productivity.

How We're Different

Traditional leadership programs follow the same formula and expect different results. Instead of teaching leadership principles in a classroom setting we focus on creating team practices that result in making better decisions and solving bigger problems. Here’s what elevates our approach from what’s out there.

1

You own the process from day one. You own the process forever. We think the process and the expertise to deliver it again and again should reside inside your organization. No ongoing consulting expenses. No subscription fees. No reliance on external resources.

2

We take an enterprise-wide approach rooted in the principles of Adult Learning Models and Social Psychology to make it comfortable and motivating for people to change the way they make decisions and solve problems as a team. We believe leaders and teams learning and practicing together is the best way to create lasting improvements.

3

Through engaging content, along with the opportunity to discuss and challenge the implications of installing new team standards, your people are given the freedom to pick and choose new behaviors that will most benefit them. Because they have a say in moving forward they embrace the needed changes voluntarily.

What Leaders Have To Say

“I participated in the Leadership Process, and it has significantly enhanced my approach to collaborating with my team members and has had a positive impact on our organization.  The insights I gained from the program—especially on active listening and empowerment—helped me foster an even more inclusive environment.  The principles of this program helped me with improved dialogue and collaboration, which  in turn, strengthened our teamwork.  The improvements were evident. Our interactions became more dynamic, leading to innovative ideas and more effective project outcomes. Some of the sessions were reminders of what I’m already doing, while others were a reminder of continuous improvement.  Either way, they were easy to understand their intent and take something away from it as well.  The ripple effect of these changes has inspired others, enhancing the culture within our organization.  The Leadership Process didn’t just refine my personal leadership skills; it helped us become a better company. The process is an ongoing one and every element of the journey can be utilized every day.  That’s how easy it is to implement!  I highly recommend this program to any company, whether you are just starting out our have been in the business for years.  Everyone benefits!”

Michelle Barton, Customer Advocate

“Through working with Bill Mills and his Leadership Process curriculum, I was able to improve my team’s results through better leadership.  I learned how to lead with an empathetic and curious mindset to help my team learn how to solve their problems.  This resulted in improved engagement from my leaders and their teams.  The structured approach helps me navigate the different situations my team has found themselves in.  It provides the words and mental models needed to help leaders have tough conversations about performance that move teams from stuck to achieving.”

Corey VanDerBosch, Manager Operations/Manufacturing

“The impact The Leadership Process™ has had on us has been enormous. In fact, we plan to roll it out a second time in early 2025 to deepen the impressions. It has become the way we think and act. The more the process works its way into our day to day conversations, the more it changes our beliefs and then our beliefs become our actions.”

Heather Braimbridge-Cox, CEO, Windings, Inc.
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See The Stories

Our case studies demonstrate the impact The Leadership ProcessTM has in helping businesses across industries, sizes, and level.

View Case Studies